Frequently Asked Questions
Everything you need to know about shopping with Lovable.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, Lovable ships to customers within the United States and Canada. We are working hard to expand our reach to more international destinations soon.
How do I contact customer support?
Our team is here to help! You can reach us via the live chat on our website or by emailing support@lovable.com. We aim to respond to all inquiries within 24 hours.